PATIENT FREQUENTLY ASKED QUESTIONS
What age groups can be treated?
All ages will be seen. However, we may be limited to the types of services offered if they are age-restrictive. (Dentures will not be available at OK Mission of Mercy).
If I am under 18, do I need a parent or guardian present?
Yes. A parent or guardian must stay with the minor throughtout entire treatment.
Is there anything which would disqualify me for treatment?
Each patient will undergo a simple medical exam at the beginning of his or her OK Mission of Mercy experience. Some things that could prevent a patient from treatment include:
a. Having a fever at the time of treatment
b. Excessive bleeding in the past.
BLOOD PRESSURE ADVISORY!
BLOOD SUGAR ADVISORY!
For your safety, OkMOM volunteers cannot treat you if your BP levels are over
For your safety, OkMOM volunteers cannot treat you if your BS levels are over
How early should I arrive at OK Mission of Mercy?
We advise patients to get in line early as we reach capacity very quickly. There is courtesy heated waiting beginning at 8:00 p.m. each evening prior. Once we have reached capacity for the day, we will no longer accept patients, no matter the time. Thank you for your patience and understanding!
What time will the clinic close?
Treatment is on a first-come, first-served basis. Doors will close each day when we reach capacity. (Capacity is estimated at 1,000 patients per day)
Do I need insurance?
No. This is a completely FREE event! Because of the generosity of our volunteer dentists, we will not be filing insurance or charging patients! All treatment is based on a first-come, first-served basis.
Can someone come with me while I am being treated?
You are welcome to bring a friend or family member with you to OK Mission of Mercy. They can stay with you while you are in line, but we will require them to go to a family/friends waiting area as soon as you enter the building. You will be able to meet them once you are finished at the clinic.
What kind of time frame should I expect?
You should expect to spend the majority of your day with us. By the time you wait in line, have your medical screening, dental screening and treatment completed, it could be a 6-8 hour (or longer) event. Please be prepared for that amount of time. We will provide breakfast and lunch for patients at no cost.
What should I expect at OK Mission of Mercy?
The normal process that you will go through is as follows: 1.) Waiting in line. 2.) Basic patient registration forms to fill out (volunteers will be available to help if needed). 3.) Basic medical examination. 4.) Dental screening. 5.) Waiting for your designated procedures for the day. 6.) Treatment. 7.) Check out and follow-up instructions.
What if I am afraid of dental work/dentists/needles?
We understand your concerns. Simply let our volunteers know so we can help make OK Mission of Mercy a pleasant experience for you!
What services are NOT provided at OK Mission of Mercy?
Unfortunately, we are unable to provide braces, dentures, root canals on back teeth and implants. We cannot extract impacted wisdom teeth.
My entire family needs to be seen, is that possible?
Yes. However, we will only allow one parent/guardian to go with children under 18.
Will food and water be provided?
Yes. We will serve small breakfast and lunch to all patients waiting on treatment. We encourage patients with special dietary needs or food allergies to bring their own snacks as options are very limited. Food and drinks will not be allowed on the clinic floor.
Will there be translators?
Multiple translators for various languages and signers for the hearing impaired will be available at OK Mission of Mercy.
Is there a limit as to how much treatment I can receive?
Due to limited supplies, time and volunteers, we are limited to the amount of treatment we can provide. Our first priority will be to treat your critical dental needs. When you enter our clinic, one of our volunteer dentists will meet with you and determine your treatment plan.
What should I bring?
We recommend bringing a list of your current medications and a one day supply of all medications. If you have children with you, please bring the appropriate supplies (diapers, bottles, food, etc.) for the day as these items will not be available through the clinic. Also, if you are diabetic, please bring appropriate snacks that you might require throughout the day. Most of all, bring patience and a good attitude!
I am in pain, should I wait to be treated at OK Mission of Mercy?
No. If you are experiencing abnormal to severe pain, you should seek immediate treatment. If you do not have access to a dentist, please go to the nearest emergency room.
Will OK Mission of Mercy provide crowns (caps) and bridges?
Crowns will be available in very limited supply. We suggest that patients arrive early for the best chance to receive this preferred treatment. (Assessing dentists will create your final treatment plan).
Where should I park?
Payne County Expo Center will have marked parking for patients and volunteers.
Need dental care but can't wait until OkMOM?
E-mail us at firstname.lastname@example.org!